Cancellation Policy

Class Cancellation and Refund Policy Tang & Sass Studio Cancellations: Insufficient Enrollment Sometimes, classes don’t meet the minimum number of participants needed. If this happens, we may need to cancel or reschedule. You can transfer to another class, get a credit, or request a full refund. Weather-Related Cancellations Your safety is our priority. If we need to cancel a class due to severe weather, we’ll let you know by phone or email. You can choose to receive a full refund or a credit toward a future class. Instructor Illness If an instructor is unwell, we might bring in a substitute or cancel the class. If we cancel, we’ll notify you and you can decide between a refund or a credit for another class. Student Cancellations and Absences Personal Cancellations Life happens! If you need to cancel, please let us know at least 7 days before the class starts to get a refund. Unfortunately, we can’t offer refunds for cancellations made less than 7 days in advance. No-Shows and Missed Classes We understand things come up, but we can’t provide refunds for no-shows or missed classes without prior notice. Refund Process - To request a refund, just email us at tangandsass@gmail.com. - We’ll process your refund within 14 business days and send it back to your original payment method. Exceptions - If you’re not eligible for a refund, reach out to us. We’ll do our best to fill your spot. - If we can find someone to take your place, we’ll give you a credit for a future class. - If we can’t fill your spot, we hope you understand that we can’t make exceptions due to the costs involved. For any questions or concerns about our refund policy, feel free to email us at tangandsass@gmail.com. Thank you for your understanding and support. We look forward to seeing you in our classes!

Contact Details

• 7005 Wilkinson Boulevard, Belmont, NC, USA

  704-755-5607

  tangandsass@gmail.com